Return or Exchange Policy

All sales are FINAL.

No returns or exchanges on any merchandise will be accepted.

Repair requests on merchandise are accepted by e-mail (info@iwonaludygadesign.com) with the original receipt within 14 business days of receipt of purchase.

Unfortunately, we cannot refund your original shipping charges. You will be responsible for the return shipping.  We suggest UPS or FedEx to ensure your package arrives accordingly.

We hope this clarifies our policies. If you have any further questions, please contact us.

 

Payment Options

Online payments can be made using credit cards 24 hours a day. We accept payments using Visa, Master Card, or Amex credit cards.

You can also make a payment using paypal to (iwona@iwonaludygadesign.com)

You may also place an order by contacting customer service by email (info@iwonaludygadesign.com) or calling (917) 251.3352 between the hours of 10am and 5pm EST (US).

 

-Sales Tax

All New York State purchases will be charged the mandatory 8.875% state sales tax.

 

Shipping and Insurance

Shipping Options:


US/Domestic – Standard Shipping (3-7 days) – UPS Mail:

$11 Shipping on orders up to $299.

$15 Shipping on orders starting at $300.

$25 Shipping on orders $1,000 and above.

 

International:

$25 Canada

$25 Europe.

$25 Asia/Australia.

 

Order Tracking: 

Orders shipped from IwonaLudygaDesign.com are sent via UPS within US and via United States Postal Service (USPS) Registered Mail or EXPRESS MAIL outside US. For your security, all orders are shipped with Order Tracking. When you order from IwonaLudygaDesign.com, you should receive a follow-up email confirmation containing a tracking number. You can search this tracking number under “Track & Confirm” at www.USPS.com or UPS.com. This is for delivery confirmation only and might not show progress of your package. Information, if available, is updated every evening.

***Please Note:
 USPS does not always update tracking information daily. Sometimes the information provided by this website may not be current. However, USPS does always confirm delivery. If your item shows “delivered” on the USPS website and you have not yet received your package, please contact your local post office for packages sent through USPS and UPS Customer Care Services for packages sent through UPS immediately.

International Shipping:
 We ship to Canada and Puerto Rico, Europe, Australia and Asia starting at $25.00, select the “Canada and Puerto Rico”, “Europe Shipping” or “Asia and Australia Shipping” at checkout. Allow 2-3 weeks for delivery of international shipments. Please contact us regarding any additional shipping questions. Duties and Taxes vary by country, and customers are responsible for any customs or duties that may be assessed by their country when the package arrives. We do not accept responsibility for orders not accepted due to failure to pay taxes and duties.

 

 

TERMS OF USE:

©2015 Iwona Ludyga Design. ALL RIGHTS RESERVED. Please refer to the legal notice below for terms of use.

This Web site is operated by Iwona Ludyga Design. The Web site address for Iwona Ludyga Design is http://www.iwonaludygadesign.com.

All users of this Web site agree that their access to and use of this Web site are subject to the terms and conditions set forth in this legal notice and all applicable laws, and that any such access or use is undertaken at the user’s own risk. These terms and conditions further are subject to change at any time without prior notice. Any such changes will be reflected on the Legal Notice page of the iwonaludygadesign.com Web site.

By making a purchase from iwonaludygadesign.com, you understand and agree that iwonaludygadesign.com may share information about you and your transaction with other companies for the purpose of processing your transaction, including fraud prevention, vendor direct shipping and credit card authorization.

All content, graphics, code and software used on or incorporated into this Web site, and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by or licensed to Iwona Ludyga Design, and all rights thereto are specifically reserved. Permission is granted to electronically copy and print hard copies of pages from this Web site solely for personal, non-commercial purposes related to the placement of an order or shopping with iwonaludygadesign.com. Any other use of this Web site or content or information contained in this Web site is strictly prohibited, unless the written permission of iwonaludygadesign.com first is obtained.

This Web site may contain typographical errors or inaccuracies and may not be complete or current. iwonaludygadesign.com therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.

This Web site, and any information or content on this Web site, are provided “as is,” with all faults. iwonaludygadesign.com makes no representations or warranties of any kind, whether express or implied, with respect to this Web site or content or information available on or through this Web site. Except as otherwise provided under applicable laws, neither iwonaludygadesign.com nor its corporate affiliates, nor the directors, officers, employees, agents, contractors, successors or assigns of each, shall be liable for any damages whatsoever arising out of or related to the use of this Web site or any other Web site linked to this Web site. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if iwonaludygadesign.com is notified in advance of the potential for any such damages.

iwonaludygadesign.com and Iwona Ludyga Design, as well as page headers, custom graphics, buttons, images and other content on this Web site, are subject to trademark, service mark, trade dress, copyright and or other proprietary or intellectual property rights or licenses held by Iwona Ludyga Design Other trademarks, product names and company names or logos used on this Web site are the property of their respective owners. Except as expressly authorized, the use or misuse of any trademarks, trade names, logos, images, graphics or content from this Web site is strictly prohibited.

iwonaludygadesign.com does not make any representations or warranties about any Web site you may access through this Web site. Any such Web site is independent from iwonaludygadesign.com, and iwonaludygadesign.com has no control over, or responsibility with respect to, the information provided or activities undertaken by any such Web site. A link between iwonaludygadesign.com and another Web site further does not mean that iwonaludygadesign.com endorses that Web site. You need to make your own independent decisions regarding your interactions or communications with any other Web site.

iwonaludygadesign.com does not want to receive confidential, proprietary or trade secret information through this Web site (excluding information related to any order you submit). Please note that any information, materials, suggestions, ideas or comments sent to iwonaludygadesign.com will be deemed non-confidential. And, by submitting any such information, you are granting iwonaludygadesign.com an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so.

For more information on Iwona Ludyga Design Customer Service Policies call (917) 251.3352 or email info@iwonaludygadesign.com.